Privacy policy
Privacy Policy
Moon Perfume provides information, content, features, tools, products, and services associated with it to offer you a personalized shopping experience as a customer (“Services”). Moon Perfume is operated through Shopify, which enables us to provide these Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or any other transaction, or otherwise communicate with us. In the event of any conflict between the Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this policy and understand how your information is collected, used, and disclosed as described below.
Personal Information We Collect or Process
“Personal information” means information that identifies you or can reasonably be linked to you. Personal information does not include anonymized or de-identified data that cannot reasonably be linked back to you.
Depending on how you interact with the Services and where you reside, and as permitted by applicable law, we may collect or process the following categories of personal information, including inferences drawn from them:
-
Contact Details: Name, address, billing and shipping address, phone number, email address.
-
Financial Information: Credit or debit card numbers, financial account information, payment details, payment confirmations, and other transaction-related details.
-
Account Information: Username, password, security questions, preferences, and settings.
-
Transaction Information: Products you view, add to cart, wishlist items, purchases, returns, exchanges, cancellations, and previous transactions.
-
Communications with Us: Information you share when contacting us, including customer support requests.
-
Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.
-
Usage Information: Data about how you interact with and navigate the Services.
Sources of Personal Information
We may collect personal information from:
-
Directly from you: When you create an account, use the Services, contact us, or otherwise provide your personal information.
-
Automatically through the Services: Through your device when using our products or services or visiting our website, including through cookies and similar technologies.
-
From our service providers: When we engage them to provide technical or operational services and they collect or process information on our behalf.
-
From our partners or other third parties.
How We Use Your Personal Information
Depending on your interaction with us or the Services, we may use personal information for the following purposes:
Providing and Improving Services
To process your orders, remember your preferences, send notifications, manage accounts, arrange shipping, enable reviews, and provide a personalized shopping experience.
Marketing and Advertising
To send marketing communications and display personalized advertisements based on your previous interactions with the Services.
Security and Fraud Prevention
To authenticate your account, provide secure payment processing, detect and prevent fraudulent or unlawful activities, and protect the safety of users.
Communicating with You
To provide customer support and maintain our business relationship with you.
Legal Reasons
To comply with applicable laws, respond to legal requests, investigate potential violations of our terms or policies, and enforce our rights.
Disclosure of Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
-
With Shopify and service providers acting on our behalf (IT management, payment processing, data analytics, customer support, cloud storage, shipping).
-
With business and marketing partners to provide marketing and advertising services.
-
When you request or authorize us to share your information with third parties (such as shipping providers or social login tools).
-
With our affiliates or within our corporate group.
-
In connection with business transactions (such as mergers or bankruptcy), or to comply with legal obligations and protect our rights and the rights of users.
Relationship with Shopify
The Services are hosted by Shopify. Shopify collects and processes information about your use of the Services to improve them. Your information may be transferred to Shopify and third parties outside your country of residence.
For more information about how Shopify uses your information and your rights, please visit the Shopify Privacy Policy.
Third-Party Websites and Links
The Services may contain links to other websites or platforms. We are not responsible for the privacy practices or security of these third-party sites. Information you share on public platforms may be visible to other users.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the legal age. If you are a parent or guardian and believe your child has provided personal information, you may contact us to request deletion.
Security and Data Retention
We cannot guarantee 100% security of your information. The retention period depends on our need to manage your account, provide Services, comply with legal obligations, resolve disputes, or enforce agreements and policies.
Your Rights and Choices
Depending on your location, you may have certain rights, including:
-
Right of Access: Request access to the personal information we hold about you.
-
Right to Deletion: Request deletion of your personal information.
-
Right to Correction: Request correction of inaccurate information.
-
Right to Data Portability: Obtain a copy of your information and transfer it to another party in certain cases.
-
Manage Communication Preferences: Unsubscribe from marketing messages at any time.
You may exercise these rights through the Services or by contacting us. For more information about your rights with Shopify, visit the Shopify Privacy Portal.
Complaints
If you have concerns about how we process your information, you may contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your personal information outside your country of residence. Where transfers occur outside the European Economic Area (EEA) or the United Kingdom, we rely on recognized transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards, unless the receiving country is considered to provide an adequate level of data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will update the “Last Updated” date on our website and provide notice as required by law.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: